B&A Software AS
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
FAQ
3
ShipWeight window does not show
Suddenly struggling to save an existing project, items missing.
Not able to edit or delete Log entires
Getting Started
1
Error message: Could not execute SQL: CREATE DATABASE "NewProjectName" what does it mean?
Weight Distribution, Gyradius, Compare, 3D View etc.
1
How to retrieve VCG per station for longitudinal weight distribution.
Installation and Setup
Migration
2
Database migration (move databases to new server)
License migration of hardware license setup
License issues
12
Installing software based license system (version 12 and higher)
Installing a hardware based network license
Troubleshooting a hardware network license
The license input window is not showing the first time I run ShipWeight
Message 'You must update your Hardware lock...' appears when starting ShipWeight
View all 12
Installation
7
Technical Requirements
Installation instructions for ShipWeight
Does ShipWeight run on Citrix server?
I have installed the trial version of the software and successfully registrying the software, but I get "Error: Could not open database" when I try to start the program. What should I do to fix this?
How To Add ShipWeight to a New Client Machine of an Existing Setup
View all 7
Dependencies
1
Does ShipWeight have any dependencies on Java?
Login and permissions
Login
5
What is the default password for ShipWeight admin user?
How can I access ShipWeight without Windows user?
I have created a SQL user on the SQL server, when opening ShipWeight with this user many of the menu functions are grayed out and cannot be used. How do I assign sysadmin rights for this user?
How to Find Instance Name of ShipWeight SQL Database Server
ShipWeight Login Users vs Windows Users
ShipWeight Configuration
Parameter Setup
1
How to define composite parameter formulas in ShipWeight
Log Database
1
How to enable the Log function in the Log database
WBS Configuration
3
How to set up a new WBS
Make changes to the WBS
How to edit parametric estimation methods
Estimation Method Configuration
0
Estimation and Historical Database
Reference Projects
1
Why is no reference projects listed in Reference Project window?
Methods
3
Why does no color flag show for weight group in Method window?
How to quickly make methods for new WBS?
Why is the estimate button / menu item in the main window grayed out (disabled)?
Import/Export
Import
3
With data file import - Why do I get the message: "Import Complete" when no items has been imported?
Import file with data file import
Specifying a Custom Code as Number Field During Import
Export
3
Is it possible to export weight groups and/or items into .dxf file?
Is it possible to export the Weight Group Structure and import into a different system database?
Export project with data file import
Database
Database Administration
6
Restore a Single Project in ShipWeight from a Database Backup.
Rename a system database.
Print the file names off all projects and the size of the projects.
I have 400 gigabytes available for storage on the server, why am I not able to save a new project?
Delete a project.
View all 6
Item Handling
2
Restore a deleted item
Find previous revision of an item.
Crystal Reports
Editing of Crystal Reports template
2
Change the font color, size, or type in Crystal Reports.
Align text in Crystal Reports template?
Item window
Item handling
6
Find and replace a given text in an item
How to calculate LCG_min with respect to LCG for multiple items.
How to do a mathematical operation on multiple items in the Item Window.
Change how ShipWeight sorts values in the ItemNo column.
How to map an item with a CoG to a Custom Code
View all 6
Help Desk Software
by Freshdesk