License issues

Installing software based license system (version 12 and higher)
A network installation allows the use of your software on any number of machines on the same network, but limits the number of simultaneous users of your so...
Tue, 12 May, 2020 at 12:40 PM
Installing a hardware based network license
INSTALLATION OF SHIPWEIGHT NETLOCK   1.    Install ShipWeight on all appropriate client machines.   2.    The hardware net lock should be attached to...
Tue, 12 May, 2020 at 11:40 AM
Troubleshooting a hardware network license
Troubleshooting:   In case you suspect the drivers to not work properly, try the following procedure: 1) Remove any dongles. 2) Run setupdrv /ufull 3) ...
Tue, 12 May, 2020 at 11:41 AM
The license input window is not showing the first time I run ShipWeight
If the license input window does not pop up when you start ShipWeight the first time, the reason is most likely that the CMInstall software did not initiali...
Fri, 10 Mar, 2017 at 11:15 AM
Message 'You must update your Hardware lock...' appears when starting ShipWeight
When you get a message like this this indicates the ShipWeight software has been updated while the hardware lock is not. Run ddchange.exe with updat...
Thu, 20 Apr, 2017 at 11:11 AM
Error message «The protected program was unable to connect to the CopyMinder Network Server»
If you get the error message «The protected program was unable to connect to the CopyMinder Network Server» when starting ShipWeight, please restart the lic...
Sat, 7 Nov, 2020 at 10:35 PM
Replacing trial license with a license
If you have had ShipWeight installed with a trial license and now struggle to activate your new license please try the following: Delete the folder: C:...
Wed, 14 Sep, 2022 at 12:23 PM
How to Find the Network License Server Name and Port
Open the file SHIPWEIGHT12.INI that you will find in the folder C:\ProgramData\AYL\SHIPWEIGHT12\cm on a client machine that has ShipWeight installed. In th...
Mon, 9 Jan, 2023 at 9:25 AM
How to Manually Activate the Client Part of the License System
Go to folder "C:\Program Files (x86)\ShipWeight 13" rightclick the file CMInstall.exe and select "Run as Administrator".
Mon, 9 Jan, 2023 at 2:49 PM
Manual License Activation – no internet access
Manual Activation – no internet access   Follow the normal setup instructions for the license setup.  When you try to start the license server the system ...
Wed, 11 Jan, 2023 at 11:05 AM